•  
You have no items in your shopping cart.
Picture of nopCommerce Admin AI Chatbot - nopCommerce 4.90

nopCommerce Admin AI Chatbot - nopCommerce 4.90

Be the first to review this product
nopCommerce AI Chatbot
Native nopCommerce Plugin

The Native AI Chatbot That
Knows Your Store Inside Out

Stop losing customers to unanswered questions. Give shoppers instant, accurate answers about products, orders, and store policies built natively inside nopCommerce, available 24/7.

No third-party widgets Catalog-connected Order history access Fully trainable Any AI model via OpenRouter
Store Support
AI assistant · Online now
Hi John! Welcome to our store. How can I help you today? I can assist with products, orders, shipping and policies.
share me best shoes products
It is a pleasure to help you find our most popular footwear options:
Adidas Consortium Campus 80s
$27.56
Nike Floral Roshe Running Shoes
$40.00
Type your message…

100% Native Architecture

No external scripts or third-party trackers. Runs directly on your nopCommerce server for maximum speed, security, and reliability.

Catalog-Aware Discovery

Understands natural language queries and instantly finds matching products by budget, brand, attributes, or category from your live catalog.

Real-Time Order Access

Lets logged-in customers check order status, dates, and totals without ever contacting your support team or sending an email.

Product Discovery

Catalog-Aware Conversational Search

Customers describe what they need in plain language instead of scrolling through endless category pages. The AI understands intent, extracts filters, and returns real matched products with images and prices directly in chat.

  • Budget filters like "Show me jackets under $50"
  • Brand & spec queries like "Waterproof boots in size 10"
  • Top sellers, discounted items, and vendor products
  • Related product suggestions and compatible accessories
"Show me jackets under $50"
"What's your best-selling running shoe?"
"Screen protectors for iPhone 17"
"Waterproof safety boots in size 10"
Store Support
AI assistant · Online now
Hi! Looking for something specific? I can help you find the perfect product.
share me a best shoes products
It is a pleasure to help you find some of our most popular footwear options that our customers consistently enjoy.
Adidas Consortium Campus 80s Running Shoes
$27.56
Nike Floral Roshe Customized Running Shoes
$40.00
Type your message…
Order Integrations

Secure Real-Time Order Status Tracking

Authenticated customers can ask about their orders and get a complete, real-time list pulled directly from their account with order number, status, date, and total in seconds. No support tickets, no waiting.

  • Reads live order data from nopCommerce account tables
  • Shows order number, status, date, and total in chat
  • Available exclusively for logged-in customers
  • Dramatically reduces "where is my order?" support volume
Store Support
AI assistant · Online now
share me my orders
It is a pleasure to pull up your recent order history for you.

Order #13
• Status: Complete
• Date: June 02, 2026
• Total: $799.00

Order #12
• Status: Pending
• Date: June 02, 2026
• Total: $270.00

Order #11
• Status: Pending
• Date: June 02, 2026
Type your message…
Policy & Support

Instant Store Policy & Support Answers

The most common customer questions like shipping timelines, return windows, refund processes, contact details, business hours, and payment methods are answered instantly without involving your support team.

  • Shipping, returns, and refund policy questions
  • Contact email, business hours, payment methods
  • Trained on your uploaded documents and FAQ pages
  • Syncs nopCommerce topic pages with one click
Store Support
AI assistant · Online now
Hi John! Welcome to our store. How can I help you today? I can help with products, orders, shipping, store policies, and more.
help me please!
I am happy to assist you with any questions. Whether you are looking for product details, need an order update, or have questions about our policies like shipping or returns, I am here to provide that information for you.
Type your message…
Core Features

Everything your store needs,
built natively inside nopCommerce

Every feature runs directly in your store without external services, performance overhead, or vendor lock-in.

Catalog-Aware Product Search

Customers describe what they want in plain language and the AI finds it with top sellers, discounts, brand queries, budget filters, and spec-based searches with images and prices.

Order History Access

Logged-in customers ask about their orders and get a real-time list with order number, status, date, and total pulled directly from their account in seconds.

Policy & Support Answers

Handles shipping, returns, refunds, payment methods, business hours, and contact details automatically without involving your support team at any point.

Knowledge Base Training

Upload your own PDF, DOCX, TXT, or MD files. Add URLs or sync nopCommerce topic pages like Privacy Policy and About Us with one click.

Guest & Logged-In Support

Works for every visitor. Guests receive product and policy help; registered customers also access their personal order history within the same chat widget.

Full Conversation Logging

Every session is stored per user in the admin panel with full AI reasoning visible so you can review questions, audit responses, and identify content gaps.

Top New Features

Smarter. Faster.
More human than ever.

The latest version introduces capabilities that make every customer interaction feel like talking to your best support representative.

1

Fully Native to nopCommerce

No extra JavaScript, no third-party widgets, no slow-loading scripts. Built inside nopCommerce the right way with instant loading that never affects store performance.

2

History-Aware Conversations

The AI remembers what the customer asked earlier in the session and responds with full context so customers never need to repeat themselves across messages.

3

Smart Follow-Up Questions

When a query is unclear, the AI asks intelligent clarifying questions instead of guessing, resulting in accurate, genuinely useful answers every time.

4

Any AI Model via OpenRouter

Not locked to one provider. Use GPT-4o, Claude, Gemini, Mistral, LLaMA, and 200+ models, all configurable from the nopCommerce admin panel without code changes.

5

Multiple Sessions per User

Each conversation is stored as its own session. Customers never lose chat history, and admins can browse all sessions per user from the backend panel.

6

Budget & Attribute-Based Queries

"Show me jackets under $50" or "waterproof boots in size 10" — the AI handles budget filters and product attributes, returning accurate catalog results in real time.

Admin Panel

Powerful controls,
zero code required.

Configure chat appearance, manage your AI knowledge base, and review conversation history all from inside the nopCommerce admin panel.

Chat Appearance Settings

Customize colors, fonts, header text, widget position and size with a live preview panel that updates in real time.

nopCommerce Admin — Chat Appearance
Chat Appearance
Colors  Primary
Primary Color
#2D3689
Message Bubbles
Bot Msg Background
#ffffff
Bot Msg Text Color
#2D3689
User Msg Text Color
#ffffff
Header
Header Text Color
#ededed
Header Text
Chat Header Title
Support Chat
Chat Header Subtitle
AI-powered assistant
Typography
Font Family
'Roboto', sans-serif
Header Title Font Size
14px
Header Subtitle Font Size
11px
Message Bubble Font Size
13px
Widget Position
Launcher Button Position
Bottom Right ▾
Launcher Button Size
58px
Live Preview
Store Support
AI assistant · Online now
Hello! How can I help you today?
I need help with my order
I'd be happy to help! Could you share your order number?
Order #12345
Found it! Your order ships in 2-3 business days.
Type your message…

Knowledge Base Manager

Upload documents, import URLs, and sync nopCommerce topic pages. The AI learns from all of them instantly.

nopCommerce Admin — Knowledge Base
Knowledge Base
Upload File
Title
Optional defaults to file name
File
Choose file (PDF, DOCX, TXT, MD)
Supported formats: PDF, DOCX, TXT, MD
Add URL
Title
Optional defaults to URL
Source URL
https://example.com/article
Sync Topics
Synchronize nopCommerce Topic pages (About Us, Privacy Notice, etc.) into the Knowledge Base. Existing topic data will be rebuilt from scratch.
Knowledge Base Documents
Title Source type File type Chunks Active Last processed Actions
Conditions of Use Topic topic 2 06/01/2026 12:20:44 PM
1-1 of 1 items
Use Cases

One plugin. Every store type.

Whether you run a B2C boutique or a large B2B catalog, the AI adapts to your customers and your context automatically.

For B2C Stores

Gift-Finding at Midnight

A shopper looking for a birthday gift under $30 gets curated product suggestions from your catalog, adds items to cart, and completes the purchase with zero human involvement.

For B2B Stores

Procurement in One Conversation

A procurement manager asks about bulk availability, business return policies, and product specs. The AI handles all three naturally within a single session.

Large Catalogs

Natural Language Search

"Waterproof safety boots in size 10" instead of clicking through 12 filter menus. The AI finds matching products instantly and presents them with images and prices.

Reduce Support Load

Automate the Repetitive Inbox

The 20 questions that flood your inbox weekly like shipping times, return windows, and order status are handled automatically so your team focuses on complex cases only.

Business Impact

Real results.
Not just features.

Lower Bounce Rates

Customers who get answers at the right moment are significantly more likely to complete their purchase.

24/7 Lead Handling

Every inquiry gets a response whether it comes at 2 AM or during your peak sales period. No staff needed.

Lower Support Costs

Repetitive policy and order questions are automated. Your team focuses on high-value conversations only.

Better Shopping Experience

Customers feel guided through your store instead of left alone to figure everything out themselves.

Actionable Insights

Conversation logs reveal what customers search for and exactly where your store content has gaps.

Scales Without Headcount

Handle 10 or 10,000 customers with the same plugin without additional staff required, ever.

Requirements

Compatibility &
Requirements

PlatformnopCommerce 4.40 to 4.90
AI ProviderOpenRouter account required
Knowledge Base FilesPDF, DOCX, TXT, MD formats
External DependenciesNone fully native, zero third-party JS
Theme SupportWorks with any nopCommerce theme
Customer TypesGuest visitors & registered customers
Supported AI Models via OpenRouter
GPT-4o Claude 3.5 Sonnet Gemini 1.5 Pro Mistral Large LLaMA 3.1 DeepSeek V3 + 200 more models
This product is sold out